Shipping policy
Shipping & Returns
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Shipping Information
Standard Shipping: We offer standard shipping Pan India through our trusted delivery partners.
Delivery Timeframes: Small items like decor pieces may arrive within 2-7 business days while larger units may take upto 14 days.
Return & Exchange
Eligibility: You may exchange most items within 48 hours of receiving your order only in case of a damage, defect or error on our part. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in its original packaging. You are also required to create an unboxing video in case of an exchange request for damaged product.
Initiation: To initiate an exchange, contact our customer service team at support@tribalhandicrafts.co.in or Whatsapp on +91 9251126381 with clear pictures and reason.
Cancellation & Refund
Once an order is placed, it can only be cancelled before shipment from our end. To cancel an order, contact our customer service team at support@tribalhandicrafts.co.in or Whatsapp on +91 9251126381 .
Refunds: Refunds will be provided within 14 working days .
